Please complete the following authorization for us to proceed with an investigation of your complaint.
I declare the facts stated in this Complaint to be true and the supporting documents submitted to be authentic to the best of my knowledge and belief.
I further declare that I am filing this complaint in good faith and upon reasonable belief and that the complaint is not being filed for the purpose of harassment or embarrassment of the parties named.
I hereby acknowledge my understanding that if after review of my complaint and supporting documentation ICF reasonably determines that my complaint is based upon false or misleading information and/or documents, that my complaint will be dismissed with prejudice and that I may be subject to sanctions as reasonably determined by the ICF.
If the complaint is deemed incomplete or insufficient in its allegations, the ICF, in its reasonable discretion, may reject the complaint and return it to me for completion or further supplementation.
I hereby authorize the ICF and its ICF staff to review and communicate the complaint and supporting documentation to the Organization identified in my complaint.
I further acknowledge that I have read, understand and agree to be bound by the following condititions of participation in the ICF's Accreditation Complaint Process: (1) the ICF, its officers, directors, staff and volunteers do not and cannot guarantee any outcome, and thus shall be held harmless from any claim arising out of this complaint and the Accreditation Complaint Process; (2) the ICF is not a court of law and cannot impose monetary damages or awards or provide injunctive or other equitable relief, but can provide certain remedies (such as, by way of example, requiring the organization named in the complaint to take certain trainings) and certain sanctions (such as, by way of example, suspending or terminating an organization’s approval/accreditation with the ICF); and (3) the ICF and anyone associated with the Accreditation Complaint Process cannot serve in the capacity of my attorney, representative, or advisor.
I acknowledge and agree that a copy of this complaint and all other supporting documents I submit will be disclosed in full to the Organization I have named in the complaint. In the event that the Organization identified by me in the complaint is not an ICF accredited/approved organization, I understand that the ICF has no authority to pursue the complaint or an investigation of the same, nor can ICF compel any action or response from the named Organization. In that event, ICF will notify me in writing that the complaint will not be considered. Where the Organization I have named in the complaint is subject to the authority of the ICF, the Organization will be provided with an opportunity to review and respond in accordance with established Accreditation Program Complaint Process process and procedures.
I further acknowledge my understanding and agreement that this is a confidential process and not a legal proceeding, thus the findings of the ICF will not be published. However, I will be advised of the outcome and any remedies or sanctions. I agree to at all times while my complaint is pending promptly and in good faith cooperate with the ICF in its investigation and review of the complaint. I further understand and agree that I will not be provided access to the reports, notes, findings or other written documents relied upon and which were generated in connection with the investigation and deliberation on this matter. ICF staff and the ICF Coaching Education Board shall be authorized to review any and all documents, statements, notes or other records submitted by me or by the Organization named in my complaint and/or which are obtained or developed in the course of the investigation and deliberation on this matter. ICF is authorized to retain copies of any documents that I may provide in support of my complaint. By filing this complaint against the Organization named, I hereby knowingly and voluntarily waive my right to confidentiality as it relates only to my interactions with the named Organization. The ICF’s Program Complaint Process and the contents of this complaint are intended to be and remain confidential in nature. Notwithstanding that presumption of confidentiality, I understand and agree that some facts and information derived from my complaint, the investigation of the same and the findings may be disseminated and used by the ICF for educational and training purposes only. Prior to any education or training related dissemination and use, the ICF will undertake reasonable and good faith efforts to protect the identities of the parties and to remove those references that may identify or be used to identify the parties, as well as confidential information contained in the records.
I have read the above and agree to be bound by the same.